We respect your privacy and your right to control your personal data. This page explains how you can request the deletion of your account and personal information.
Open the Creek Rewards app, go to Settings ? Account ? Delete My Account and follow the instructions.
Send an email from your registered email address to:
creekrewards@gmail.comSubject: Delete My Account - [Your Full Name]
Permanent Deletion: Your account and personal data will be permanently deleted from our systems.
Loss of Access: You will lose access to your rewards points, e-gifts, transaction history, and any benefits associated with your account.
Data Deleted: Personal information including name, email, phone number, address, payment information, and usage data.
Retained Data: We may retain certain data for legal compliance, fraud prevention, or legitimate business purposes as required by law (e.g., transaction records for tax purposes).
Processing Time: Account deletion requests are typically processed within 30 days. You will receive a confirmation email once completed.
To protect your privacy and security, we must verify your identity before processing the deletion request. You may be asked to provide additional information such as your registered email, phone number, or answer security questions.
Under US privacy laws (including CCPA), you have the right to:
If you have any questions about deleting your account or our privacy practices, please contact us:
Email: creekrewards@gmail.com
Response Time: We typically respond within 2-3 business days.